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If you have a VPN (Virtual Private Network) connection configured or set up on your Windows 11 or Windows 10 computer, and you notice that you cannot send email when connected to the VPN, then this post is intended to help you with quick solutions to resolve this issue.
If you are connected to a VPN and using an email client such as Microsoft Outlook, you may come across an issue where your email messages:
Cannot be sent, but can be received
Cannot be received, but can be sent
Cannot be sent or received
You are most likely to experience this issue because SMTP (Send Mail Transfer Protocol) is blocked by VPN on your Windows PC. SMTP is blocked while you are on VPN because of spam. The standard SMTP port 25 accepts email from other mail servers to its “internal” mailboxes without authentication and is therefore susceptible to spam. Port 25 is used by MTA to MTA communication (mail server to mail server) and may be used for the client to server communication but it is not currently the most recommended.Cannot send Email when connected to VPN
If you cannot send an email when connected to VPN on your Windows 11/10 PC, you can try our recommended solutions below in no particular order to resolve the issue on your device.
Restart your email client
Allow access to the local network
Exclude your email client from connecting to the VPN
Disable CyberSec feature
Switch to a different VPN server
Change email client outgoing and incoming mail ports
Temporarily disable your VPN
Use another VPN software
Use another email client
Use a webmail provider
Whitelist your outgoing email
Contact your VPN provider
Let’s take a look at the description of the process involved concerning each of the listed solutions.
As a workaround to the issue in focus, you can send/receive your emails from a web browser. But, if you’re looking for a standard fix, you can skip to the solutions below. Keep in mind that some steps involved in the solutions depend on the VPN software you have installed on your system. Nevertheless, the features and steps are generally similar across VPN clients.1] Restart your email client
If you are using an email client and you can’t send emails while connected to a VPN server, as a quick fix to the issue, you can simply close your email client and start it again. If that action wasn’t helpful, you can try the next solution.2] Allow access to the local network
Depending on your VPN software, this solution requires you to allow access to the local network on your Windows 11/10 PC via the VPN software settings.
Do the following:
Check the box for Allow access to devices on the local network (such as printers or file servers) option.
Exit settings page.3] Exclude your email client from connecting to the VPN
Instead of disabling the VPN entirely, this solution requires you to exclude your email client from connecting to the VPN via the VPN software settings.
Do the following:
Note: The split tunneling feature is not available on macOS 11 and above.
Select your email app.
Exit settings page.4] Disable CyberSec feature 5] Switch to a different VPN server
This solution requires you to switch to a different VPN server. Your email provider may block access to its email services from known VPN server IP addresses – so, switching to a different VPN server may help with the issue in view.6] Change email client outgoing and incoming mail ports
This solution requires you to check your email client’s outgoing and incoming settings. You need to reconfigure your mail’s outgoing and incoming settings. You should not use port 25 (the default SMTP port used by servers to communicate with each other) to send mail. Instead, use port 587 and STARTTLS to send/relay email through VPN as it helps to prevent outgoing spam.
It’s recommended to use encrypted traffic, to protect your privacy, data integrity, and also for security reasons. Below is the list of default ports used for sending and receiving email, both encrypted and unencrypted:
IMAP uses port 143, SSL/TLS encrypted IMAP uses port 993.
POP uses port 110, SSL/TLS encrypted POP uses port 995.
SMTP uses port 25, SSL/TLS encrypted SMTP uses port 465 or 587.7] Temporarily disable your VPN
When you enable VPN on your Windows 11/10 device, you always establish a point-to-point connection (tunnel) between your device and a VPN server. With an active VPN connection, your device establishes an encrypted connection with the VPN server, which in turn forwards all data to the website servers. As a result, your device is excluded from the local network during this time and you cannot connect to the network printer/network devices or an e-mail server. This prevents your email from sending or receiving email.
You can try this solution if you do not want to just exclude your email client from connecting to the VPN. In this case, to resolve the issue in hand, you can temporarily disable/disconnect your VPN. After you have sent or received the emails you need, you can re-enable your VPN.8] Use another VPN software
Especially when dealing with SMTP issues as it relates to VPN connections, there are some VPN software on the market that gives you your money’s worth when it comes to certain features and functionality.
Private Internet Access is one of such known VPN software that doesn’t interfere with accessing your email due to SMTP issues. With this VPN client, you can also access geo-restricted content from across the world, while also keeping your IP protected from any third parties that are collecting online data.9] Use another email client
Many new email clients do not use TCP port 25 for their SMTP services. If your VPN still blocks your SMTP, make sure your email client is updated to a newer version. Or, you can switch to another email client that uses much more secure TCP ports.
Note that some VPN providers don’t block SMTP mails on TCP 25. So, if you use your email client regularly, you may consider switching your VPN service to SMTP-friendly VPN.10] Use a webmail provider
Investigations reveal that most affected users are custom webmail (example; [email protected]) users. Using standard webmail provides an SMTP server on an SSL port TCP 465 and many VPNs do not block this port because it is secure. Webmail providers (like Gmail, or Yahoo Mail) are not blocked by several VPN service providers and provide excellent anti-spamming and security features for their huge user base.11] Whitelist your outgoing email
If your network and firewall aren’t blocking email ports – SMTP (25), POP3 (110 and 995), and IMAP (143 and 993), then it’s likely your VPN provider is restricting your email client from sending or receiving emails on your Windows 11/10 PC due to security reasons. VPN providers want to prevent malicious users from using their services and IP addresses to send spam and other unsolicited types of emails, as such activities usually result in the VPN providers’ IPs being blacklisted.
To whitelist your outgoing email, you’ll need to contact your VPN provider for the information they require to whitelist your outgoing email. You can get this information by checking your email account settings within your respective email application.12] Contact your VPN provider
If you have exhausted all possible options but the issue in highlight is still not resolved, you can contact your VPN provider for additional support.
Hope you find this post informative and helpful enough!Why is email not working with VPN?
If email is not working with VPN on your Windows 11/10 PC, it could be that your network and firewall is blocking email ports – SMTP (25), POP3 (110 and 995), and IMAP (143 and 993). If that’s not the case, then it’s likely your VPN is restricting your ability to send emails via Outlook, Thunderbird, Apple Mail, etc and the reason for this is simple – security.Does VPN affect email?
Yes, the use of a VPN may affect your ability to access, send or receive emails. This is because a VPN encrypts your internet traffic and disguises your real identity IP (Internet Protocol) address by giving you a different IP address.Why is Outlook not working on VPN?
There could be a number of reasons why Outlook is not working on VPN on your system. For general troubleshooting, you can check your Internet connection. If your Internet connection isn’t stable enough, it could be the reason why Outlook won’t connect over a VPN. This issue could be due to your router or your laptop’s Wi-Fi being too slow. To quickly test this, you can restart your router or switch to wired (ethernet) mode.Why are my outgoing emails blocked?
If you are getting the Your message couldn’t be delivered because you weren’t recognized as a valid sender notification message, it’s likely due to your email address is suspected of sending spam and it’s no longer allowed to send an email.
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How To Send Secure Email In Outlook [Full Guide] Encrypt your messages on Outlook for enhanced security
Microsoft’s email client is a powerful tool that can be used to send large files, schedule meetings and track your inbox.
But it also has some great security features that aren’t always obvious or easy to find. In this article, we explore how to send secure emails on Outlook.
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Have you ever sent an email to the wrong person or meant to send it to one person but mistakenly sent it to someone else? For example, you may want to send confidential information over email, but you don’t want your message to be easily accessible.
To prevent unauthorized access, you can use Outlook to encrypt the message. Read on to find out how to send secure email in Outlook.Does Outlook offer secure email?
Outlook offers secure email features. Most people are familiar with the basic security features, such as the ability to password-protect emails and prevent recipients from forwarding or copying messages. But there’s more to Outlook security than that.
Encrypted email – Although there exists email encryption software, Outlook also offers secure mail by encrypting messages and attachments. This means that no one can read them except for the intended recipient. Encrypted emails are sent using Transport Layer Security (TLS) or Secure Sockets Layer (SSL), which is a protocol used to verify the identity of a server and create an encrypted connection.
Office 365 Message Encryption – Office 365 Message Encryption is a service that lets you send and receive encrypted emails. This can be useful if you want to protect information from unauthorized access, for example, when sending sensitive documents to external parties. It also works with most email clients.
S/MIME certificates – S/MIME stands for Secure/Multipurpose Internet Mail Extensions and is an open standard for public key-private key encryption and signing of email messages. S/MIME uses RSA encryption technology to digitally sign and encrypt emails so that only the intended recipients can view them.
Signatures – These are for adding an extra layer of protection against spoofing and phishing attacks. They make sure that each message you send is coming from an authorized account by verifying that it’s actually coming from your inbox address. You can also use email signature software if the built-in doesn’t offer much customization. Alternatively, you can add email-scanning software to check for malware.
Outlook add-ins – In addition to the built-in protection for Outlook, there are several third-party security add-ins available in the Office Store that can help you protect your email account. Outlook add-ins are small programs that can be used to extend the functionality of Outlook.How can I send a secure email in Outlook? 1. Individual email messages
Outlook users who want to send S/MIME-protected emails must install a S/MIME certificate on their computer and configure their Outlook settings accordingly.2. All emails What does encrypting an email do?
Encrypting an email is a way to protect the contents of your message from being accessed by others. If you’re sending sensitive information over email, it’s essential to ensure that no one but the intended recipient can read it.
The encryption process occurs in two steps. First, you need to encrypt the message so that nobody can read it without the correct key. Then, it would be best if you decrypted it with the right key. So, how do you open an encrypted email in Outlook?
When you send a new email message, you can find the Send Secure button under the File option at the top left corner.
And that’s how to send emails using Outlook securely. Should you encounter any issues, such as Outlook failing to open in Windows 11, we have a dedicated guide for you.
Further, you can install multi-factor authentication software to add an extra layer of protection for all your accounts.
We also have an exciting comparison of Outlook vs. Gmail if you are in the market for a reliable email client.
Let us know what other security measures you have when sending emails below.
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How to Send a Free Download to New Email Subscribers
What to send…how to send it… Decisions…decisions.
The other day I received a question from one of my peeps in my facebook group asking:
“How to send a file to new subscribers after they opt-in to my email list”.
After seeing this question, I decided to get back to the basics today by putting together this blog post.
Truthfully, there are a thousand and one different things that you could send new subscribers.
For this post, I am going to cover:
The 2 main types of freebies that you can send to your email subscribers
What tools you will need to send your freebies to them
A video + tech tutorial showing you how to get things setupBut Before You Can Send Freebies to your Subscribers, You Need to Create an Email List
There are a gazillion different reasons that I could list out why you need to start an email list. But, for the sake of brevity, here are the top 3 reasons that come to mind:Reason #1: You have complete control over your email list
Changes with Google’s algorithm or Facebook …or any social media platform will not affect your email list.
I can’t tell you how disturbing it is for me to hear people say things like
“Well, I only use Facebook or some other social media platform as the homebase for my business”.
Peep’s this is a HUGE mistake and something that I would never recommend.
Well because you should never build your house on rented land. Social media platforms have their place, but you don’t own them.
Folks like Mark Zuckerberg (Facebook’s founder) and Jack Dorsey (Twitter’s founders do).
But, with your email list, it’s all yours!
Email gives you a direct line of communication with your peeps that want to learn more about you.
Communicating with your subscribers on a regular basis will give them the opportunity to get to know you on a more personable level.Reason #3: An email list gives you a path for your to present the products and services that you offer to your subbies
As you engage with your email subbies, they will get to know, like and trust you better. When this happens as you start to present products and services that help them… they may eventually convert to buyers.
The one thing that I will say is to make sure that you provide value to your people and don’t just sell with every email that you send.
Give TONS of value first before asking for the sale. Comprende~?
Freebie #1: A Downloadable PDF (30-45 Minutes)
This is perhaps the easiest type of freebie aka (lead magnet) that you can create and send to your new email subscribers.
This is a one time email that will get sent to your new subscribers.
As an example, I am giving away a cheat sheet and list of 10 Tools You Can Use to Grow Your Online Presence Every Week.
Freebie #2: An Email Series aka (Autoresponder) (45 Minutes – 1 Hour)
An email series is a sequence of pre-written emails that you can send to your new subbies.
This is better known in the email marketing world as an Autoresponder.
Autoresponders take a little more work to put together, but they are popular freebies to give away to new email subscribers.
My Ready, Set Startup Course is an eCourse that I put together for the YourChicGeek brand a while back. You can check out the landing page for it here.
To create your autoresponder, you will need to:
Figure out what type of autoresponder you want to create
(eCourse, Mini-Course, Email series to educate then sell a product
Determine the length of the email series (
3 Days, 5 Days, 7 Days
Write the content that you will create for your email
Determine the goal of the email series (T
o educate, to introduce your business, to sell a product or service
)3 Types of Popular Email Series that you Can Create and Send to Your Subbies
Three popular types of autoresponder that I have come across that you can create and send are:
Here is how a 5-day ecourse autoresponder would work:
Email 1 (Sent Immediately) – Introduction to the eCourse
Email 2 (Sent 1 Day after email 1) – Lesson 1 – [Title of Lesson 1]
Email 3 (Sent 1 Day after email 2) – Lesson 2 – [Title of Lesson 2]
Email 4: (Sent 1 Day after email 3) – Lesson 3 – [Title of Lesson 3]
Email 5: (Sent 1 Day after email 4) – Lesson 4 – [Title of Lesson 4]
Email 6: (Sent 1 Day after email 5) – The Wrap Up and RecapHow to Send a File to New Subscribers: The Tools You Will Need
There are few tools and resources that you will need to send freebies to your email subscribers:
2. A place to house your free download. I use Google Drive to house all my freebies. Dropbox will work too!
3. An email marketing service with an autoresponder. Yes, automation features in autoresponders are a paid feature of most email marketing services. But believe me when I tell you, it is absolutelyyy worth it and a huge time saver to automate your responses to new subscribers. I am currently using Active Campaign to send emails to my new subbies. AWeber is an excellent service to use as well.Watch this Video + Tech Tutorial to Learn How to Get er Done!
So here’s the deal, I am a visual learner and even though I could write this part out, I believe that a video would serve you better. Check it out below and lemme know what you think.
In this video tutorial, I am using Active Campaign to set things up! In my Lead Ninja workshop, I cover how to get everything setup from creating your lead magnet to creating blog and social media visitors to subscribers (like a ninja).
Oh and I almost forgot, don’t forget to grab the 3 free swipe files that you can use for your autoresponder series.
How is it possible to choose the most effective and reliable VPN service if you need to safeguard yourself when going online and access banned websites? Lots of the users get lost when trying to find a VPN to give preference to.
A great number of services may help you protect your private and business correspondence as well as let you access applications and websites which are banned in your region. Searching for the right service, it’s definitely worth paying attention to expressvpn review as it is the fastest and one of the most effective VPNs. It’s not surprising millions of people choose ExpressVPN; it has thousands of servers in 94 countries of the world, protects users from cyber attacks and helps them remain anonymous when surfing the Internet.
ExpressVPN makes it possible for users to access any content and visit websites which are banned in their region. This service also offers its users easy to use applications available for iOS, Windows, Linux, Android devices which help them find the best server in any corner of the world and connect to it. It is possible to use one subscription on up to 3 devices at one time.
ExpressVPN is known for its great pricing plan which lets you choose the best option according to your budget – you may purchase 1-month, 6-month or 12-month plan. The service also offers 30-day money back guarantee, so you will be able to test it during this period of time. ExpressVPN is not just an excellent service for people who want to access banned websites and applications, but also for those who value their privacy and anonymity.
Installing ExpressVPN, you will be able to enjoy open Internet regardless of your location, mask your IP address and safeguard your business email accounts for always feeling safe online.
Aspects To Pay Attention To When Choosing A VPN
There is a great number of VPNs offering their services to the users. You may find more features by reading the following list which will help you select the most effective VPN.Speed Encryption key
Encryption keys are necessary for VPN service to properly hide your data and make it impossible for hackers to steal your private or business information. Most services use a key length of 1024-bits which has been considered reliable a few years ago. However, modern computers are improving and hackers become able to easily crack 1024-bit encryption key. That’s why you need to give preference to the services with 2048-bit keys.Diversity of platforms
People not only use computers and laptops, but also smartphones and tablets. It’s necessary to protect each device you use when going online, that’s exactly why it’s necessary to give preference to VPNs available on Windows, Linux, Android, MacOs, iOS devices.Protocol
VPN protocol means a lot, so you need to choose seriously. Give preference to VPNs supporting PPTP and L2TP protocols – they are the safest and the most effective ones. However, if you want to be completely anonymous and pay great attention to privacy, then it’s worth choosing OpenVPN – it protects your against cyber attacks and being spied on. Searching for a perfect VPN, choose the one which supports at least 3 protocols: PPTP, L2TP, and OpenVPN.A number of devices
Lots of people usually use more than 1 device for going online, that’s why you have to choose VPN that may be installed on several devices at one time. It will ensure your safety when connecting to both private and public Wi-Fi networks.Price
Pricing is one of the main aspects when it comes to choosing a VPN. Users don’t want to overpay, so they often read reviews and pay attention to the pricing before choosing one or another service. VPN services usually have several plans, so you can find the one perfect for your budget. It’s also worth giving preference to the more expensive VPNs in order connection speed to be better.
Why Install VPN On Your Smartphone
Billions of people use smartphones on the everyday basis. Mobile devices make it possible for users to always keep in touch with their relatives, conduct business meetings and purchase products online. Most of the public places offer free Wi-Fi; you can go online in the shop, cafe or subway.
It is worth talking VPN installation seriously since you risk of being hacked connecting to public networks. Hacking your smartphone, intruders get access to your personal data, private photos and videos, messages and, certainly, passwords and credit card numbers. Which is why we shall keep ourselves abreast of the cyber attacks and their danger as well as must select the best VPN service to use for safeguarding yourself online.
This post is written in collaboration with Express VPN.
If you are having trouble getting a USB drive to appear when you connect it to your Windows 10 or Windows 11 computer. This article will show you how to troubleshoot the problem and get any USB drive to register properly in File Explorer on Windows 10/11 so you can transfer content to and from the device.
Related: How to set data limits for WiFi and Ethernet connections on Windows 11.
When you connect a USB drive or something similar to your computer, you expect it to automatically appear in File Explorer and become instantly accessible. However, there are times that USB sticks and other external storage devices don’t register as being connected to your computer. More often than not when you connect this same device to another computer it will work correctly without any issue. If this is the exact situation you are suffering from we have the solution.
Thankfully, there’s nothing to worry about and your computer and USB drive are perfectly fine, but you will need to make a small change to your operating system that will solve the problem. The good news is that the problem is a simple one, Windows isn’t assigning the device a drive letter when you connect it to your PC. Which doesn’t allow it to register in File Explorer. Even though this happens, the device will still appear in the Disk Management area once you connect it.
How do you fix USB devices not appearing in File Explorer on Windows 11? USB devices not registering when connected on Windows 10/11.
To begin, make sure the USB drive you are having trouble with is connected to your computer. Once it is connected, you’ll be able to do the following.
Near the top of the page, you’ll see all the storage devices connected to your computer. You should see your USB drive in the list with a few columns of blank information next to it. You will also notice that the device doesn’t have a drive letter assigned to it.
Note: If you are unsure which drive it is, simply remove the USB drive from your computer, then reconnect it while you have Disk Management open and you’ll see it disappear and reappear.
For the final step pick a driver letter (anything will do) then follow the steps to complete the process.
As soon as you finalise the process your drive should appear in File Explorer. If it doesn’t simply remove it and insert it once again. Although this solves the issue, I have noticed that some USB drives have a tendency to have this issue on a recurring basis. I’m not sure if it is a Windows issue or an issue with the device, however, this troubleshooting method works every time it happens.
Other Windows 11 guides.
If you’re new to Windows 11 make sure you check out all of our other Windows 11 guides. Quite a few things have changed this time around so keep up to date.
All Windows 11 guides.
There is new demand for good virtual meeting platforms and Microsoft Teams holds its own. However, there are a lot of complaints that users cannot play MP4 Videos in Microsoft Teams. This is concerning as the ability to share videos is one of the key selling points for apps such as Teams. In this post, we will talk about this issue and see how it can be fixed.Fix Cannot Play MP4 Videos in Microsoft Teams
If you cannot play MP4 videos in Microsoft Teams, there is nothing to worry about. Just follow the solutions mentioned below and your issue will be resolved.
Check your Internet Connection
Upload the file to Stream
Clear Microsoft Teams cache
Try sharing the video via VLC Media Player
Try Microsoft Team Website
Let us talk about them in detail.1] Check your Internet Connection
Live streaming videos require a good Internet Connection with decent bandwidth. So, one of the things you should do is check and use a free Internet Speed tester to know your bandwidth. In case the Internet is slow, restart your router and if that didn’t work, contact your Internet Service Provider and ask them to fix the problem.2] Upload the file to Stream
You can not upload a video of more than 250 GBs on Teams, it will show some kind of error if you try to do the same or will just refuse to accept the video. In that case, your best option is to share the video to Stream and use it to open the video in Teams. Follow the given steps to do the same.
Upload your Video to Microsoft Stream.
This method should do the job for you.3] Clear Microsoft Teams cache
If Teams cache got corrupted, there is a high chance that you will face various errors including this one. The good news is, you can clear the cache at any given point, remember, it’s just the cache we are not deleting the data of the Teams app, so there is nothing to worry about.
There are various ways to do the same but first, log out of Microsoft Teams.
Now, you can open PowerShell in elevated mode (as an admin) and execute the following command.
Once the data is cleared, open Teams, log into your account, and check if the issue persists.
There is another method to do the same, for that, follow the prescribed steps.
Open Run by Win + R.
Type the following command and hit Enter. %appdata%MicrosoftTeams
Clear all the content of the directory.
Close File Explorer.
Finally, open Teams and check if the issue persists. Hopefully, this will do the job for you.4] Try sharing the video via VLC Media Player
If you are not able to the video via Windows Media Player, then downloading and using a third-party video player can sometimes do the trick. This is obviously not a permanent solution as you should be able to share your video using any video player, but as a temporary workaround let us try VLC. Follow the given steps to do the same.
Play the video in VLC.
Turn on the toggle for Include computer sound.
Go to Windows and select the VLC tab.
This will do the job for you.5] Download Codec
A Codec reduces the size of a video file so the user on the receiving end can download it faster. A lot of time, a lack of codec can stop you from sharing videos on an online meeting platform such as Teams. That is why, download the Media Player codec pack, K-Lite, etc on your computer from their official website and see if that helps.6] Try Microsoft Teams Website
If you cannot share MP4 video using the Microsoft Teams client app then try using the web version of the same. For that, you can go to chúng tôi This website is similar to the Microsoft Teams app in a lot of ways, and all you need to do is sign in and start using it as you would have used the app. Try sharing an MP4 video and see if it works. Hopefully, this will do the job for you.
Read: Microsoft Teams crashing or freezing during meetingsHow do I get my video to play on Microsoft Teams?
Read: How to blur the background in Microsoft Teams meetingWhy is my MP4 file not playing?
Windows Media Player on Windows 10 does not natively support MP4 files. You can install Codec or try a third-party app to play those files. However, the Media Player that you can find on Windows 11 doesn’t have any problem playing an MP4 file. If you to know more about it, we would recommend you check our guide on how to play MP4 files on Windows. That post will clear all your doubts.
Also Read: How to use the new Media Player app in Windows 11.
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